| |
 |
Our
Privacy and Protection Policy
We
are committed to the protection of your personal information.
Our Privacy And Protection Policy contains the following important
information regarding your use of our web site :
|
 |
Collection Of Your
Personal Information |
|
How We Use Your Personal Information |
|
Disclosure Of Your Information |
|
Security Of Your Information |
|
How To Access, Correct Or Update
Your Information |
|
Children's Privacy |
|
What Else You Should Know About
Privacy |
|
How To Contact Us |
When you visit our web site, you are encouraged to carefully
read the information provided. This includes certain information
about services offered which may have separate terms of use
and privacy information.
Our web site consists of many pages and services. These are
offered on many different web addresses (known as ‘domains’)
and are identifiable by our logos and page content. Information
provided may be subject to change from time to time so we encourage
you to check our online policies and this document regularly.
If you have any concerns or questions, please use the Contact
Us page to obtain our contact information.
Collection
Of Your Personal Information
When you provide us with your personal information via
our web site, we will inform you of how the information will
be used. We value your trust in our web site and our company.
In all cases, your information will be held in strict confidence.
The types of personal information that we collect from you will
depend on how you use our web site. For example, when applying
for a product or service we may collect details such as your
name, e-mail address, age, details of your personal preferences,
your preferences for receiving commercial e-mail and receiving
market research surveys via e-mail. Some of this information
is essential for us to be able to accurately identify who is
using the service and as such is mandatory.
Other types of information are collected to help us profile
who is using the services and what their interests are. Information
of this type is often optional - you need only fill it in if
you wish to do so.
We record other information as well. This information is used
to improve the structure and performance of our service to provide
the user with an improved service. Whenever a page is requested
from our web server we record the time, date and URL of the
request, along with information on the browser software that
is being used. We also anonymously track the pattern of visitor
usage across our web sites. We will do this by issuing an anonymous
user ID. This anonymous ID uses a feature in your web browser
called a cookie. This cookie identifies and recognizes the computer
(but not the person using the computer) when you visit our web
sites.
Cookies are pieces of information that a web site can transfer
to an individual’s computer hard drive for record keeping.
Cookies can make using our service easier by storing information
about your preferences on a particular web site. This will enable
you to take full advantage of the services that we have to offer.
The use of cookies is an industry standard and you'll find most
major web sites use them. Most internet browsers are pre-set
to accept cookies. If you prefer not to receive cookies, you
can adjust your internet browser to disable cookies or to warn
you when cookies are being used.
We will not collect any personal information from you revealing
racial or ethnic origin, political opinions, religious or philosophical
beliefs, trade union membership, or details of hetitleh, disability
or sexual activity or orientation.
Exceptions
To This Include :
Where you have given express consent for us to do so;
Where there are reasonable grounds to believe that disclosure
is necessary to prevent a threat to life or hetitleh;
The use is authorized by law or reasonably necessary to enforce
the law; or
When the information is necessary for the establishment, exercise
or defence of a legal claim.
|
How
We Use Your Personal Information
The personal information that you provide us during registration
for products and services via our web site, telephone or any
other means is used for identification purposes and will assist
you to subscribe to our services more easily. The information
we gather from your use of our web site enables us to provide
better personalised services that are tailored to your needs.
Recording usage patterns helps us to identify the areas of our
site that are popular and those that are not. By using cookies,
users can specify their unique preferences.
We aggregate the data that is gathered when you use our web
site for analysis purposes. Personally identifiable characteristics
are removed and the user remains anonymous, unless you have
given prior specific consent for us to recognise your usage.
Additional data provided to us is used to examine internet trends
and demographics to help us offer you improved online products
and services.
We may use this personal information or data for a purpose other
than these purposes (specified above) if :
You would reasonably expect us to use the personal information
for that other purpose; and
That other purpose is related to these purposes (specified above).
For example, sending you e-mails providing essential information
about your online service.
We may also use your personal information for the purpose of
direct marketing. We may only use your personal information
or data for the purpose of direct marketing in relation to promotional
activities where it is impracticable for us to obtain your prior
express consent. However, when we do this, we will provide an
express opportunity when we first contact you to decline receiving
any further marketing communications from us, via an opt-out
mechanism. We will only send e-mails to you if you have elected
to receive such e-mails or if they are in response to an e-mail
we have received from you.
You may also notify us at any time that you do not want to receive
any marketing communication by using the Contact Us page to
send your request via e-mail or utilise another method available.
If we wish to use any of this personal information, information
or data for any purpose other than those specified above, we
will not do so unless we have your express consent to do so.
Exceptions To This Include :
Where there are reasonable grounds
to believe that disclosure is necessary to prevent a threat
to life or hetitleh;
Where we suspect that unlawful activity is or has been engaged
in and uses the personal information, information or data to
investigate the suspected unlawful activity; or
The use is authorised by law or reasonably necessary to enforce
the law. These uses may include where we are required to provide
information in response to subpoenas or warrants or other legal
processes.
Disclosure Of Your Information
The information we collect from you is strictly confidential.
We will not reveal, disclose, sell, distribute, rent, licence,
share or pass that information on to any third parties, other
than those who are contracted to us to keep the information
confidential.
We may disclose the personal information, other information
or data we collect from you for the purpose specified to you
at the time of collection or for another purpose if :
You would reasonably expect us to disclose it for that purpose;
and
That purpose is related to the purpose specified to you at the
time of collection.
If we wish to disclose any of this personal information, information
or data other than as set out above, we will not do so unless
we have your express consent to do so. We will not provide your
e-mail address to third parties without your consent.
Exceptions To This Include :
Where there are reasonable grounds
to believe that disclosure is necessary to prevent a threat
to life or hetitleh;
Where we suspect that unlawful activity is or has been engaged
in and uses the personal information, information or data to
investigate the suspected unlawful activity; or
The use is authorised by law or reasonably necessary to enforce
the law. These uses may include where we are required to provide
information in response to subpoenas or warrants or other legal
process.
Security Of Your Information
We will take reasonable steps
to ensure that all information we collect, use or disclose is
accurate, complete, up-to-date and stored in a secure environment
accessed only by authorised persons. Transmissions sent to or
from us are routinely monitored for quality control and systems
administration.
Unfortunately, no data transmission over the internet can be
guaranteed to be 100% secure. While we strive to protect your
personal information from misuse, loss and unauthorised access,
we cannot guarantee the security of any information you transmit
to us or receive from our online products or services. These
activities are conducted at your own risk. Once we receive your
transmission, we make our best effort to ensure its security.
Credit card information is among the most sensitive and important
data that we collect. We operate secure servers to minimise
the risk of unauthorised use of such information. Credit card
information that is transmitted via our secure servers is encrypted.
For obvious reasons, please do not send credit card information
through unsecured electronic mail.
How To Access, Correct Or
Update Your Information
You will always have access to
the information and content that you provide to us. You can
easily edit or delete your personal information provided during
registration to us by accessing your account details using the
various available account management tools from our web site,
unless it is mandatory information required for your membership
application. You will need your user name and password to access
and modify your registration information.
If you wish to access or modify personal information which you
have provided to us but you cannot access the information via
our web site please Contact Us.
Exceptions To This Include
:
Where providing access will pose
a serious threat to life or hetitleh of any individual or pose
an unreasonable impact on the privacy of an individual;
Your request for access is frivolous or vexatious;
Where the information relates to existing legal proceedings
between us and you and the information would not be discoverable
in the process of those legal proceedings; or
Where providing access would be unlawful, may prejudice an investigation
of possible unlawful activity, may prejudice enforcement of
laws, or denying access is specifically authorised by law.
If we do not allow you to access your personal information,
we will provide you with the reasons for our decision. If you
believe that the personal information we collect, use or disclose
is inaccurate, incomplete or not up to date but we do not agree
with you, we will post a statement of your claim where that
information is kept and accessed.
Children's Privacy
The safety of children is very
important to us.
We ask that children under the age of 18 have a parent or guardian
verify any membership or subscription application with us. Whilst
we will make every reasonable effort to ensure that children's
privacy and other rights are not compromised, it is ultimately
the responsibility of parents to monitor their children's internet
usage.
What Else You Should Know
About Privacy
Remember to close your browser
when you have finished your user session. This is to ensure
that others cannot access your personal information and correspondence
if you share a computer with someone else or are using a computer
in a public place like a library or internet cafe. You as an
individual are responsible for the security of and access to
your own computer.
Please be aware that whenever you voluntarily disclose personal
information over the internet (for example : in discussion forums,
via e-mail, or in chat sites) that this information can be collected
and used by others. In short, if you post personal information
in publicly accessible online forums, you may receive unsolicited
messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy
of your user name and passwords and any account information.
Please be careful and responsible whenever you are using the
internet and web site. |
| |
|
|
