IMPORTANCE OF PROTECTING YOUR CUSTOMERS ONLINE SECURITY

Privacy and protection of Online Security should be at the forefront of services offered to clients or customers,however some organizations do face some hurdles,explained here is how.Guaranteeing their safety through robust identity verification and fraud prevention processes helps organizations protect customers and mitigate risk at every stage in the customer lifecycle.

With the rise of social networks and with more and more organizations offering their products and services online, consumers are becoming progressively more comfortable divulging personal information to perform transactions. Unfortunately, fraudsters have discovered how to exploit this for their own benefit. As a result, businesses must take additional steps to protect consumer privacy and educate their customers on what they are doing to prevent fraud. In order to ensure online security against frauds, here are some suggested steps:

Stay on Top of Encryption Practices

Encryption technologies and processes are evolving at a rapid pace to stay ahead of cyber criminals. Businesses that haven’t updated their encryption practices are often vulnerable to attacks. Setting up a regular schedule to update encryption is an important part of any data security plan.

Restrict Access to Customer Information

Access to data should be limited to those within the organization who need it. Sensitive information should be stored in a centralized location and protected.

Use a Website Malware Monitoring Service

Often, hacked Ecommerce sites are not noticed until the damage is done. A solution like HackAlert or Semantic Endpoint Protection can help protect site visitors by detecting if the site has been compromised or infected with malicious code. 

Layer Security on Your Website

Cybercriminals will often use several approaches to hack into a site and steal data. Having multiple layers of security to ward off their efforts is one of the best ways to keep an Ecommerce site safe. This begins with firewalls to protect the network along with added layers of security like contact forms and login boxes. The more hoops the thieves have to jump through to access data, the less likely they will succeed.

Train Employees on Security Measures

Clear policies need to be implemented to ensure sensitive data and other customer information is never emailed or texted. These communication methods are not secure. Employees need regular training on how to manage customer information, as well as on the laws and policies that are in place to protect it.

Don’t Store Sensitive Data

There is no reason to hold on to credit card numbers, expiration dates and card verification value (CVV2) codes for long periods of time. Records on customers should be regularly purged, and only a minimal amount of data should be kept. The risk of a data breach outweighs any convenience customers gain at checkout from stored data. If you have no data to be stolen, thieves will go elsewhere.

Require Strong Passwords

Along with implementing all necessary data security precautionary efforts, you can also help your customers help themselves by asking them to use more symbols and numbers in their passwords. The reality is that longer, more complex logins are harder to breach. Yes, it can be somewhat of a hassle for your customers, but the extra time involved in creating and entering a longer password could potentially prevent their valuable data from being stolen.

Without a comprehensive data protection plan in place, it’s simply a matter of time before customer information will be breached. These criminals are fast-moving and continuously improving their ability to steal information and sell it to those who will use it in a variety of illegal ways. Taking a proactive approach is a must and enlisting the help of a security expert can be worth the investment.

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